• Clients are responsible for providing accurate venue details and any necessary access instructions.
• Travel time is included in your booking schedule. Please factor this into your wedding day timeline to ensure all services are delivered as planned.
Destination Weddings & Outside UK Travel
• For weddings outside of London or overseas, additional charges may apply for travel, hotel stay with own room, and per day. These will be quoted separately prior to booking.
• Clients must provide safe and accessible locations with a window for garment steaming and dressing services.
Delays & Contingencies
• SILVERSILVERLTD will make every effort to arrive on time. However, we are not responsible for delays caused by traffic, weather, or venue restrictions.
• Should unforeseen circumstances prevent service delivery at the scheduled time, alternative arrangements will be discussed with the client.
Confirmation
• Travel fee payment and arrangements are confirmed at the time of booking. Clients agree to these terms upon confirmation of the booking.